A Delhi man was left appreciating Blinkit’s quick ambulance service, after the ambulance allegedly showed up in just ‘6 minutes’, saving his grandmother’s life. Here’s what happened…
Amid the ‘10-minute delivery’ controversy that is raising multiple questions on the safety and security of delivery partners, a rather unexplored side of the same service took social media over, highlighting how the fast delivery promise can thrive for services other than getting groceries. Taking to social media, a Delhi man expressed their gratitude towards Blinkit and its quick ambulance service, recalling how the platform’s fast service turned out to be a lifesaver for his grandmaster. As per the post, the man’s grandmother suddenly collapsed at home at around 8 AM a few days ago.
Rushing to action, the man called 112 for an ambulance; however, it was taking time. It was then that the idea of calling Blinkit’s ambulance services crossed his mind. As per the post, the app showed 6 minutes, followed by a confirmation call from Blinkit within 1 minute. In the next 4 minutes, the ambulance was already outside the man’s home.
The team checked the man’s grandmother, who allegedly had dropped blood sugar. The team was able to stabilise the elderly woman soon after, after which they safely transferred her to a hospital.
Recalling the entire incident, the man pointed out how such fast services can be used for something like this instead. He also alleged that after the service, the Blinkit team refused any payment or tip, which further impressed him.
The post went viral in an instant, after which most appreciated Blinkit’s ambulance service, but were also quick to continue criticising the ‘10-minute delivery’ rule for groceries. For context, quick delivery for online-ordered items was only recently taken down, after the government intervened to protect the safety of online delivery partners.
Times Now could not confirm the details and the authenticity of the post.
Check out the viral post:
“Three days ago, my grandmother collapsed at home around 8:00 AM. She wasn’t waking up, but her heart was still beating. We were confused and terrified. We immediately called 112 for an ambulance, but it was taking time—and in moments like these, every second feels endless. That’s when I remembered seeing Blinkit’s ambulance feature recently. I checked it without thinking twice. It showed 6 minutes. I placed the request. Within 1 minute, I got a confirmation call from Blinkit. Within another 4 minutes, an ambulance arrived at our doorstep with two nurses,” the post read.
“They quickly checked her vitals—BP, sugar levels—and found that her blood sugar had dropped to 40. They acted immediately, gave her a drip, and within 10 minutes, my grandmother regained consciousness. They then safely transported her to the hospital. When everything stabilized, I asked them how much I owed—assuming this was a paid service. Their response genuinely surprised me: This is Blinkit’s trust. We do this for free,” the post continued.
“I even tried to offer them a tip. They politely refused. With all the debate and criticism around ‘10-minute deliveries, experiences like this remind us of the real impact technology and private companies can have when used responsibly. Instead of just donating to an NGO, they identified a real problem and built a solution that saves lives. I can only imagine how many families they’ve helped in critical moments like ours. From now on, I’m never removing that ₹1–₹2 donation prompt at checkout on Blinkit or Zomato. Because sometimes, those small contributions add up to something life-saving. Grateful. Truly,” the post concluded.
The post was shared on LinkedIn, by the handle ‘Shivam Kukreja’. The post was shared 2 days ago and pulled more than 2K views from people.
Internet’s reactions:
“Blinkit’s ambulance feature in itself reflects a larger gap in public service delivery, where private companies are stepping in to solve problems that ideally should be handled efficiently by government systems, with clear accountability and execution,” a user said.
“Idk why people are so mad about quick commerce companies. They are generating employment. The high risk environment is completely the government’s fault. The infra is terrible, roads are broken, people drive like 0 civic sense,” added another.
