The third-party system glitch at several airports late Tuesday affected Air India and other airlines, causing brief delays.
Moments after Air India reported a third-party system glitch at several airports, the airline said that the issue has been fully resolved. It added that check-in at all airports is now functioning normally and that “all our flights are operating as per schedule.”
In an updated post on X, Air India said, “The third-party system has been fully restored, and check-in at all airports is functioning normally. All our flights are operating as per schedule. We thank our passengers for their understanding.”
The third-party system glitch at several airports late Tuesday affected Air India and other airlines, causing brief delays.
“A third-party system disruption has been affecting check-in systems at various airports, resulting in delays across multiple airlines, including Air India,” the airline had earlier said in a statement.
The flight-tracking website FlightRadar24 showed the Departure Delay Index at Indira Gandhi International Airport in New Delhi at an unusually high level of 4, indicating numerous flight delays and cancellations, after the initial announcement of a third-party system glitch was reported late Tuesday.
“Our airport teams are working diligently to ensure a smooth check-in experience for all passengers. While the system is progressively getting restored, some of our flights may continue to experience delays until the situation fully normalises. We request passengers to check their flight status,” Air India had further stated.
Barely a month back, flight operations at Delhi’s Indira Gandhi International Airport (IGIA) were thrown into disarray after a technical snag hit the Air Traffic Control (ATC) system, delaying more than 800 flights and stranding hundreds of passengers across terminals.
Sources said the disruption affected the Automatic Message Switching System (AMSS), a crucial communication network that feeds data to the Auto Track System (ATS), which generates flight plans for controllers.
